Sankasaurus

Google have taken a step in the right direction by offering people a monetary reward when they find a bug in Chromium. I am very excited by this news, not because I am likely to find a bug and cash in, but because it shows Google is starting to take some accountability.

Step 2 would be public bug trackers for ALL of their systems, particularly the online ones such as Gmail, Docs, Sites, etc.

Step 3 would be Googlers actually paying attention to them, maybe even hiring a customer support team.

Fingers crossed!

When I first told my wife about Google releasing a phone, the very first words out of her mouth were:

“I would never buy a phone from Google. If something went wrong, I’m screwed! Its not like I can take it into a shop and get it fixed”

How right she was. According to Slashdot, Google is facing a deluge of customer complaints about the Nexus One. Are you having problems? Use the hash tag #fixgoogle if you are on Twitter. All tweets with that tag will appear on fixgoogle.com when I get the site up and running.